FAQs

Do you offer international shipping?

Yes, we ship worldwide. International shipping is free on orders over 50 Dinar.

How long does delivery take?

• Local orders: 2–4 business days

• International orders: 7–10 business days, depending on destination

Is there free local delivery?

Yes, free local delivery is available on orders over 30 Dinar.

What payment methods do you accept?

We accept secure online payments through approved payment gateways.

Can I return or exchange my order?

Returns are accepted within 24 hours of receiving your order, subject to our Return Policy.

Are perfumes and oils returnable?

Perfumes must be unopened and unused.
Oud oils, incense oils, and their derivatives are non-refundable and non-exchangeable.

How can I contact customer support?

You can contact us via WhatsApp or through the Contact Us page.